Lead generation and data services

Start here if none of the standard products fits. You give us the proposition, the qualifying questions and the disqualifiers; we write the script, brief the floor and run a pilot of a few hundred calls before committing to volume. The pilot usually changes something — a question that confuses people, a filter that kills more records than expected — and it is far cheaper to find that out in week one.

Bespoke work also covers appointment setting, where the agent books a diary slot with your adviser rather than passing a record, and live transfers, where the call comes through to your sales line while the prospect is still on the phone.

Prospects who have told an agent they want to review or take out life cover, and have agreed to a call from an adviser. The script captures what an underwriter actually needs, so your team is not spending the first four minutes of every call on basic qualification.

Supplied only to firms authorised and regulated by the FCA, or their appointed representatives. We check the register before your first delivery and will not supply an unauthorised buyer.

Pre-paid funeral plan enquiries from over-50s households, generated by telephone survey and qualified for age band, decision-maker status and willingness to take a follow-up call. This is a sensitive proposition and we script it that way: agents are briefed to leave the conversation the moment someone sounds uncomfortable, and those records are dropped rather than sold.

Available as data or as booked appointments with your plan adviser. Because the funeral plan market is FCA-regulated, appointments are set only for authorised firms.

PMI enquiries at volume, and the product where live transfer earns its money. The agent qualifies, explains that a specialist will come on the line, and warm-transfers the call to your sales floor — so you are talking to someone who is already engaged rather than dialling a record three hours later.

Transfers are only sent inside the hours you tell us your floor is staffed, and we agree a minimum talk time before a transfer counts as billable.

Replacement and repair enquiries from verified homeowners. The script establishes ownership first — tenants cannot authorise the work, and a lead that cannot say yes is not a lead — then captures boiler age, fuel type, property type and how soon they want the job done.

Where you work with government-backed schemes, we can add eligibility questions to the script (benefits received, EPC band, property age) so your surveyors are not turning up to homes that were never going to qualify.

Buildings, contents or combined enquiries, filtered by product and — the filter that matters most — renewal date. A household eleven months from renewal is a poor conversation; the same household four weeks out is a good one. We hold records back and release them into the window you want.

Priced on a pay-for-what-you-receive basis, so you are not buying a block of records and hoping. If we cannot fill your daily volume inside your criteria, you are not invoiced for the shortfall.

Households considering a switch of TV package, broadband provider or both. The useful fields here are contract end date, current provider and current monthly spend — with those three your agent can open with a number rather than a pitch.

Volume on this product is the highest we run, which makes it a sensible first test for a new sales floor: enough records to measure a contact rate properly inside a fortnight.

Households with out-of-guarantee appliances who have said they would consider a repair or protection plan. We capture the appliance, its brand and rough age, and whether anything is already covered — the combination that decides whether a plan is worth selling to them.

This one works well as a bolt-on question set on another survey rather than a campaign of its own, which keeps the cost per record down.

Sometimes the answers are the product. We run straight research work — concept testing, pricing sensitivity, brand awareness, post-purchase satisfaction — and hand back tabulated results rather than leads. No marketing permission is sought on these calls unless you ask for it, and respondents are told at the outset that it is research.

Priced as a day rate or per completed interview, with a target sample size and quota structure agreed before we start.

Business records for telephone and email campaigns, selected by SIC code, employee band, turnover band and region, and screened against the CTPS before release. Where you need a named decision maker rather than a switchboard, we telephone-verify the contact first — slower, but it is the difference between a campaign and a wasted week.

Corporate subscriber records sit under different PECR rules from consumer ones. We will set out which rules apply to the selection you are buying, in writing, before you commit.